Expert Hardware Support Services

Most standard hardware repairs are completed within 24-48 hours after diagnosis. Simple issues like RAM replacement or fan repairs can often be done on the same day. More complex repairs involving motherboards or data recovery may take 3-5 business days. We always provide an estimated completion time during the initial assessment.

Yes, we provide on-site hardware support for businesses and residential clients. Our mobile technicians can perform many repairs at your location, minimizing downtime. On-site services are available for desktop computers, workstations, printers, network equipment, and some laptop repairs. For complex issues requiring specialized equipment, we may recommend bringing the device to our repair center.

We prioritize data protection during all hardware repairs. Whenever possible, we perform repairs without affecting your data. For repairs involving storage devices, we recommend backing up your data before service. If you don't have a backup, we can create one for an additional fee. Our technicians follow strict data privacy protocols, and we never access your personal files unless specifically requested to recover or transfer data.

We primarily use new, genuine parts for all our hardware repairs. In some cases, especially for older or discontinued models, we may recommend manufacturer-certified refurbished parts. These refurbished components undergo rigorous testing and come with the same warranty as new parts. We always inform you about the type of parts being used before proceeding with repairs, and you have the final say in the decision.

We stand behind our work with a 90-day repair warranty. If the same issue recurs within this period, we'll diagnose and fix it at no additional cost. If we determine that a repair isn't possible or cost-effective, we'll only charge for the diagnostic fee and provide recommendations for replacement options. Our goal is your satisfaction, and we're committed to transparent, honest service.