Pricing Plans | IT Sahayata - Professional IT Support Services

Transparent Pricing Plans

Enterprise-grade IT support at competitive prices — no hidden fees, ever.

Find Your Plan

Choose the Right Plan

Individual / Freelancer

1-2 devices, basic IT needs

Small Business

3-20 employees, growing needs

Medium / Large Business

20+ employees, complex IT

Basic Care
Best for: Startups & Small Offices
₹1,999
per month
  • 5 remote support hours/month
  • Business hours support (9AM-6PM)
  • Email ticketing system
  • Basic antivirus protection
  • 4-hour response time
  • Monthly system report
  • No on-site support
  • No after-hours coverage
  • Standard security
Enterprise
Best for: Large Organizations
₹9,999
per month
  • Unlimited remote & on-site
  • 24/7 priority response
  • Dedicated senior technician
  • Enterprise-grade security
  • 30-minute response time
  • G20-grade protocols
  • Daily system monitoring
  • Custom SLA agreements
  • Annual contract required
  • Minimum 50 devices
Compare Plans

Detailed Feature Breakdown

See exactly what's included in each plan before you decide.

FeatureBasicProfessionalEnterprise
Remote Support5 hrs/month Unlimited Unlimited
On-site Visits2/month Unlimited
AvailabilityBusiness Hours 24/7 24/7 Priority
Support ChannelsEmailEmail, PhoneEmail, Phone, Dedicated
FeatureBasicProfessionalEnterprise
AntivirusBasicAdvancedEnterprise
Firewall Management
Vulnerability ScansMonthlyWeekly
Security Monitoring 24/7
Issue TypeBasicProfessionalEnterprise
Critical Issues4 hours1 hour30 minutes
High Priority8 hours4 hours1 hour
Standard Requests24 hours8 hours4 hours
G20-grade Response

Custom Enterprise Solutions

For organizations with complex IT infrastructure or specialized requirements. Leveraging the same protocols that powered our G20 Summit support.

Dedicated Team
Enhanced Security
15-Min Response
Strategic Planning
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FAQs

Pricing Questions Answered

What's the difference between monthly and annual billing?
With annual billing, you save 20% compared to monthly payments. For example, Professional plan: ₹4,999/month = ₹59,988 annually vs. ₹47,990 with annual billing (save ₹11,998).
Can I change plans later if my needs change?
Yes! Upgrades take effect immediately with a prorated charge. Downgrades take effect at the start of your next billing cycle.
Is there a free trial available?
We offer a free 7-day trial for the Professional plan. No credit card required. Contact us to get started.
What is your refund policy?
Service fees are refundable if we're unable to resolve your issue. Subscription plans offer prorated refunds for unused months if canceled within 30 days. Diagnostic fees are non-refundable.

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